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Rahmi Fıçıcı · Solutions Consultant · 29 years in the field

I carry your business’s communication technology into the future.

Contact centre, unified communications, Microsoft 365, AI, cloud and networking — not products, but dependable solutions shaped around your needs. Vendor-independent, end to end.

Explore My Services Get in Touch
  • IP Communications
  • Contact Centre
  • Microsoft 365 & Zoom
  • Artificial Intelligence
  • Cloud
  • Networking

Leading technology brands I deliver end-to-end solutions with

Ericsson-LG iPECS Avaya Cisco HPE Extreme Networks Ruijie Grandstream Fanvil Jabra Hikvision HES Cabling Systems Tegsoft Figensoft DDTech
29+ Years in the Field
15+ Technology Brands
10 Solution Areas
10 Industries Served
Solution Areas

End-to-end enterprise communication solutions

People don’t buy technology; they buy better communication, lower costs and happier customers. In every area I design vendor-independent solutions.

Kurumsal Haberleşme

IP telefon, SIP ve birleşik iletişim (UC) ile telefon, Teams, mobil ve videoyu tek platformda buluşturuyorum.

Çağrı Merkezi / Contact Center

Telefon, WhatsApp, e-posta, web chat ve sosyal medyayı tek ekranda toplayan omnichannel müşteri deneyimi.

Yapay Zekâ Çözümleri

AI voice bot, agent assist, konuşma analitiği ve görüşme özeti ile çağrı merkezini ve müşteri iletişimini akıllandırıyorum.

Microsoft 365 & Zoom

Exchange, Teams, OneDrive, Copilot, Intune, Defender ve Zoom ile ofisten, evden ve sahadan güvenli, verimli çalışma. Microsoft 365 ve Zoom telefon/toplantı çözümleri tek elden.

Bulut Çözümleri

Esnek ve ölçeklenebilir BT altyapısı: bulut santral, yedekleme ve felaket kurtarma ile büyümeye hazır sistemler.

Network & Altyapı

LAN/WAN, VPN, Wi-Fi ve şubeler arası bağlantı — kesintisiz ve güvenli kurumsal ağ omurgası.

Video Konferans

Toplantı odası ve masaüstü video konferans sistemleriyle her yerden yüz yüze iletişim.

Siber Güvenlik

Zero Trust yaklaşımı, MFA ve uçtan uca güvenlik ile iletişim altyapınızı koruma altına alıyorum.

Dijital Dönüşüm

Analog santralden IP haberleşmeye, şirket içinden buluta — kurumunuzu adım adım geleceğe taşıyorum.

Bakım & Destek

Kurulum, geçiş, eğitim, canlı kullanım ve üretici destek paketleri takibiyle uzun vadeli çözüm ortaklığı.

See all solutions
How I Work

A process that starts with the right questions

A successful project starts not by selling the right product, but by asking the right questions.

01

Analysis

I listen to your existing infrastructure and your needs. We talk solutions, not products.

02

Roadmap

I design a vendor-independent, scalable technology roadmap.

03

Delivery & Support

I stay with you through installation, migration, training and long-term support.

The 7-step consulting model
Industries

Every industry has different needs

I carry the experience gained across industries into new projects, and together we build the right architecture.

  • Manufacturing
  • Healthcare
  • Logistics
  • Energy
  • Retail
  • Holding Groups
  • Hospitality
  • Contact Centres
  • Finance
  • Public Sector
Explore by Brand

Technology brands I work with

To pick the technology that fits you best, I work vendor-independently across the products of leading brands.

Aruba DID Teknoloji Extreme Network Neat Ruijie Network Tiandy
All products
Knowledge Hub

Latest articles

Knowledge grows when it is shared. Technical articles, guides and comparisons.

Knowledge Hub
Initial Assessment

Let’s assess your communication infrastructure together.

A 30-minute meeting, online or in person. The goal isn’t a sale; it’s understanding your needs and asking the right questions.

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